Arbitrator Code-of-Ethics

1. Appointment

1.1 A prospective arbitrator shall accept an appointment only if he is fully satisfied that he is able to discharge his duties without bias, and he is able to give to the arbitration the time and attention which the parties are reasonably entitled to expect.

       2.Neutrality

The arbitrator shall take all his decisions in a fair manner based on the disclosure of the objective facts under discussion, and in particular, he shall:

2.1 Avoid any conduct or statement that shows bias towards or against any party.

2.2Shall not be affected by external pressure as public opinion or any other means.

2.3 Shall not accept benefits from any of the parties to the arbitration, whether directly or indirectly.

2.4 Shall not disclose to any of the parties his point of view on the course of the arbitration process.

   3. Independence

3.1 The arbitrator shall disclose any circumstances that may raise doubts concerning his independence

   4.  Procedural fairness

In the performance of his mission, the arbitrator shall comply with the following:

4.1 Provide equal opportunity for the parties to present their defenses and documents.

4.2 Identify the parties’ point of view, and ask their opinions concerning the best method of settling the dispute.

4.3 Identify the aspects of damage objectively, and consider appropriate solutions for remedy.

4.4 Commit to the required speed and time limits specified for the settlement of the dispute, and not to postpone the completion of the necessary procedures for any reason.

4.5 Respect the rights and interests of the parties without exception.

4.6 Adhere to follow the agreed procedures for settling the arbitration dispute, without prejudice to considerations of public order. 

4.7 Take all necessary and possible measures to ensure the protection of the interests of the parties and the confidentiality of information if circumstances arise that lead the arbitrator to not complete his task.

4.8 The arbitrator shall not delegate any of his duties to third parties.

5. Confidentiality

Without prejudice to the provisions of Article (34) of the EGX Listing Rules, the arbitrator shall comply with the following:

Maintaining the confidentiality and privacy of the information and data, and shall:

5.1 Take all means to ensure the preservation of data and information that fall under his jurisdiction during the performance of his work as an arbitrator, whether paper, documentary or electronic, including: Not to leave unsaved data and documents after official working hours.  

5.2 Circulation of data and information in accordance with the principle of due diligence, within the necessary limits to consider the subject of the dispute.

5.3 Shall not to request or collect information and data related to the parties to the dispute except within the limits required by the circumstances of the dispute.

5.4 Shall not assign to others the work of copying, photocopying or transferring the data of the parties except within the limits and conditions issued by a decision of the Board of Trustees of the Arbitration Center.

6. Communications

In the performance of his work, the arbitrator shall avoid:

6.1 Contacting the parties to the arbitration to seek appointment as an arbitrator.

6.2 Make individual contacts with any of the parties regarding the arbitration, and in the event that this occurs, he is obligated to inform the rest of the parties and arbitrators the communications that have taken place.

6.3 Negotiating with the parties directly or indirectly on his fees or on the arbitration fees.

7. Disclosure

7.1 A prospective arbitrator shall disclose all facts or circumstances that may give rise to justifiable doubts as to his impartiality or independence, such duty to continue throughout the arbitral proceedings with regard to new facts and circumstances.

7.2 A prospective arbitrator shall disclose to the Centre and any party who approaches him for a possible appointment:

(a) Any past or present close personal relationship or business relationship, whether direct or indirect, with any party to the dispute, or any representative of a party, or any person known to be a potentially important witness in the arbitration;

(b)The extent of any prior knowledge he may have of the dispute.