Strategic Direction:

The Egyptian Center for Arbitration and Settlement of Non-Banking Financial Disputes (ECAS) has adopted a forward-looking strategic approach tailored to meet the evolving needs of Egypt’s non-banking financial sector. The Center is committed to providing effective and reliable mechanisms for resolving disputes through arbitration, mediation, and other consensual methods.

Central to this strategy is the integration of advanced technologies to streamline operations, enhance service delivery, and support the development of a stable and attractive investment environment.

Vision:

To become the leading arbitration and mediation center in Egypt and the Middle East, providing optimal, trusted solutions for resolving non-banking financial disputes.

Mission:

To deliver world-class alternative dispute resolution (ADR) services within the non-banking financial sector. ECAS is dedicated to efficiency, professionalism, and excellence—maintaining a distinguished panel of experienced arbitrators with specialized expertise across key areas, including:

• Capital Markets

• Insurance

• Mortgage Finance

• Financial Leasing

• Consumer Finance

• Other non-banking financial activities

Our Core Values:

We are guided by a set of foundational values that define our identity and shape our operations:

• Independence

• Neutrality

• Transparency

• Confidentiality

• Specialization

• Commitment