The Center has adopted a strategic approach to achieve its objectives aligned with the needs of the non-banking financial sector. It aims to provide effective mechanisms for settling disputes that arise in this sector through arbitration, mediation, and other consensual means. Additionally, the Center emphasizes the utilization of technology to enhance its operations and contribute to creating a favorable investment environment. 

Vision:

ECAS aspires to become the premier Arbitration and Mediation center in Egypt and the Middle East, offering optimal solutions for non-banking financial disputes.

Mission:

Our mission is to provide efficient modes of alternative dispute resolution in non-banking financial services, ensuring world-class quality and service. We maintain a roster of highly experienced arbitrators specialized in various non-banking financial sectors such as Capital Market, Insurance, Mortgage Finance, Leasing, Consumer Finance, and more.

Values:

We uphold the following values as the foundation of our work: Independence, Neutrality, Transparency, Confidentiality, Specialization, and Commitment.