Mediator Code of Ethics

1. Appointment

A prospective mediator shall accept an appointment only if fully satisfied that they can discharge their duties impartially and dedicate the necessary time and attention expected by the parties.

2. Neutrality

 The mediator shall ensure fairness in decision-making based on objective facts disclosed during the proceedings, including:

   2.1 Avoiding any conduct or statement indicating bias towards or against any party.

   2.2 Remaining unaffected by external pressures such as public opinion.

   2.3 Refraining from accepting benefits directly or indirectly from any party to the mediation.

   2.4 Withholding their point of view on the mediation process from the parties.

3. Independence

The mediator shall disclose any circumstances that may cast doubt on their independence.

4. Procedural Fairness

In performing their duties, the mediator shall:

   4.1 Provide equal opportunities for the parties to present their arguments and evidence.

   4.2 Solicit input from the parties on potential methods for resolving the dispute.

   4.3 Objectively assess damages and consider appropriate remedies.

   4.4 Adhere to agreed-upon timeframes for dispute resolution and avoid unnecessary delays.

   4.5 Respect the rights and interests of all parties without exception.

   4.6 Follow agreed-upon mediation procedures.

   4.7 Take necessary measures to protect parties' interests and maintain confidentiality if unable to complete assigned tasks.

   4.8 Not delegate any duties to third parties.

5. Confidentiality

The mediator shall:

   5.1 Safeguard the confidentiality of information and data entrusted to them during mediation proceedings.

   5.2 Handle data and information diligently and circulate them only as necessary for resolving the dispute.

   5.3 Refrain from requesting or collecting excessive information about the parties involved.

   5.4 Limit the dissemination of parties' data as per the Mediation Center's guidelines.

6. Communications

 The mediator shall:

   6.1 Refrain from engaging in individual communications with any party, promptly informing all parties and mediators of any such communications.

   6.2 Avoid negotiating fees directly or indirectly with the parties.

7. Disclosure

 The prospective mediator shall:

   7.1 Disclose any facts or circumstances that may raise doubts about their impartiality or independence, with an ongoing duty to disclose throughout the proceedings.

   7.2 Disclose to the Center and any party seeking appointment:

      (a) Any past or present personal or business relationships with any party or representative involved in the dispute, or with any potential key witness.

      (b) The extent of their prior knowledge of the dispute.